Have We Entered a Post-Literate Technological Age?

["Daniel Ng" <kjng -at- gprotechnologies -dot- com>]

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Do you know what a browser is?
http://db.tidbits.com/article/10493

Apparently most people don't. Well some people do know that they use the
'big E'; Internet Explorer?
When it comes to day to day communication about technology, for perfectly
functional adults, people can use technology but find it hard to talk or
describe how they use it. Most don't even know the program they use. As a
person who writes and instructs about technology, this makes an interesting
read.

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Free Software Documentation Project Web Cast: Covers developing Table of
Contents, Context IDs, and Index, as well as Doc-To-Help  
2009 tips, tricks, and best practices.
http://www.doctohelp.com/SuperPages/Webcasts/

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/

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