Is anyone a member of the Association of Support Professionals

["Tammy Van Boening" <info -at- spectrumwritingllc -dot- com>]

And if so, would you be willing to send me the 2009 Technical Support Salary
Survey. I am putting together an ROI for a potential client and the cost of
support without good documentation vs. good documentation is one area that I
want to highlight.

 

TIA,

 

TVB

 

Tammy Van Boening

Owner/Principal

Spectrum Writing, LLC

email: info -at- spectrumwritingllc -dot- com

web: www.spectrumwritingllc.com

 

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Free Software Documentation Project Web Cast: Covers developing Table of
Contents, Context IDs, and Index, as well as Doc-To-Help  
2009 tips, tricks, and best practices.
http://www.doctohelp.com/SuperPages/Webcasts/

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/

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