Re: HTML Help and linking to PDFs

[quills -at- airmail -dot- net]

Two things immediately come to mind.

1. The path to the PDF, is it relational or absolute? Is the structure 
of the location the same in both instances?

2. Are they linking to an internal location in the PDFs? If so they need 
a named location in the PDF. Otherwise it would only open at the first 
page of the PDF.

Scott

Sharon Burton wrote:
> A client is building help with Flare 5. They are linking the HTML-based help
> (webhelp) to PDFs, opening the PDF in a popup window. 
> 
>  
> 
> When they preview the help, it works. When they build and test locally, the
> PDFs don't open and no message appears. In the bottom of the browser window,
> they see a Javascript void message.
> 
>  
> 
> Versions 8 and 9 of Acrobat. IE 7 and 8.
> 
>  
> 
> Thoughts? Ideas? 
> 
>  
> 
>  
> 
> sharon
> 
>  
> 
> Sharon Burton
> 
> MadCap Software Product Consultant
> 
> Managing your content, one topic at a time
> 
> www.anthrobytes.com
> 
> 951-369-8590
> 
> IM: sharonvburton -at- yahoo -dot- com
> 
> Twitter: sharonburton
> 
>  
> 
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> 
> Free Software Documentation Project Web Cast: Covers developing Table of
> Contents, Context IDs, and Index, as well as Doc-To-Help  
> 2009 tips, tricks, and best practices.
> http://www.doctohelp.com/SuperPages/Webcasts/
> 
> Help & Manual 5: The complete help authoring tool for individual
> authors and teams. Professional power, intuitive interface. Write
> once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/
> 
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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Free Software Documentation Project Web Cast: Covers developing Table of
Contents, Context IDs, and Index, as well as Doc-To-Help  
2009 tips, tricks, and best practices.
http://www.doctohelp.com/SuperPages/Webcasts/

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/

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