RE: HTML Help and linking to PDFs

["Sharon Burton" <sharon -at- anthrobytes -dot- com>]

Why, yes, it would have Mark of the web. And now I have the answer. OK -
I'll call the client and 
talk this thru.

I love this list.

sharon

Sharon Burton
MadCap Software Product Consultant
Managing your content, one topic at a time
www.anthrobytes.com
951-369-8590
IM: sharonvburton -at- yahoo -dot- com
Twitter: sharonburton


-----Original Message-----
From: Char James-Tanny [mailto:charjtf -at- gmail -dot- com] 
Sent: Tuesday, October 20, 2009 11:26 AM
To: sharon -at- anthrobytes -dot- com
Cc: TECHWR-L
Subject: Re: HTML Help and linking to PDFs

Hi, Sharon :-)

> A client is building help with Flare 5. They are linking the HTML-based
help
> (webhelp) to PDFs, opening the PDF in a popup window.
>
> When they preview the help, it works. When they build and test locally,
the
> PDFs don't open and no message appears. In the bottom of the browser
window,
> they see a Javascript void message.
>
> Versions 8 and 9 of Acrobat. IE 7 and 8.

By any chance, do the HTML files have the "Mark of the Web"?

Char James-Tanny ~ JTF Associates, Inc. ~ http://www.helpstuff.com
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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

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Contents, Context IDs, and Index, as well as Doc-To-Help  
2009 tips, tricks, and best practices.
http://www.doctohelp.com/SuperPages/Webcasts/

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/

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