Re: Need help with Acrobat Distiller problem

Subject: Re: Need help with Acrobat Distiller problem
From: Marguerite Krupp <mkrupp128 -at- yahoo -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com, quills -at- airmail -dot- net
Date: Thu, 10 Dec 2009 07:52:48 -0800 (PST)

Thanks, Scott. That wasn't the exact problem, but it put me on the right track. I made your suggested change and tried it with no luck.

Because the .tps wasn't being created, I figured that the problem was probably in Frame, not Acrobat, so I looked up pdf creation in Sarah O'Keefe and Sheila Loring's book, _FrameMaker: the Complete Reference_ and got another hint. I went to the Settings and found that everything under the sun was selected to bookmark, so I went in and selected only the headings I needed. I also noted that while I had the default settings as Standard, the settings under Format > Document >PDF Settings were set to High Quality Print. So I set that to Standard, too.

Doing a Save As PDF created the pdf just fine.

Whew!

Thank you Scott, Sarah, and Sheila!

Marguerite

--- On Thu, 12/10/09, quills -at- airmail -dot- net <quills -at- airmail -dot- net> wrote:

> From: quills -at- airmail -dot- net <quills -at- airmail -dot- net>
> Subject: Re: Need help with Acrobat Distiller problem
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Date: Thursday, December 10, 2009, 10:27 AM
> On your setup for that file to print,
> ensure that you do NOT have
> checked PDF/X compatibility. Check your distiller settings
> and the print
> settings for the particular file.
>
> Windows sometimes will hiccup and you will find that
> setting turned on.
>
> Scott
>
> On 12/10/09 9:23 AM, Marguerite Krupp wrote:
> > Running Frame 7.1, Acrobat Distiller 8.0 on a Win XP,
> SP2 laptop, without admin privileges.
> >
> > I'm appealing to the list for help on this problem, as
> I can't find anything in the online help about it. Here's
> the description:
> >
> > In FrameMaker, I set the printer to "Adobe PDF," then
> did a "Print to File" with both Print to File and "Generate
> Acrobat Data" selected.
> >
> > In Distiller, I'm using Standard default settings with
> Acrobat 5.0 compatibility (also standard). Acrobat Distiller
> aborts the job with the following Acrobat Distiller error
> messages:
> >
> > /CheckCompliance out of range
> > Error in PDFX 2007.joboptions
> >
> > Could not open the file>  C:\Documents and
> Settings\All Users\Application Data\Adobe\Adobe
> PDF\Settings\PDFX4 2007 job options
> >
> >
> > It appears that the .tps file was never created.
> >
> > When I try to look at the referenced file, I can't
> find anything in the path beyond "All Users" on my C drive.
> >
> > One of the possible default Adobe PDF Settings in the
> Default Settings dropdown menu is "PDF/X-4:2007", but I've
> never used that.
> >
> > I've made pdfs successfully many times using the
> standard setup, most recently just yesterday. I've also seen
> this error before, and it eventually went away after much
> sweat and worry, but I can't recall exactly what fixed it.
> >
> > Attempting to do a "Save as PDF" from Frame doesn't
> work, either, but I expected that would run into the same
> problem, so I'm not surprised.
> >
> > What do I need to do to get it to make a pdf for me?
> >
> > Thanks,
> > Marguerite
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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Are you looking for one documentation tool that does it all? Author,
build, test, and publish your Help files with just one easy-to-use tool.
Try the latest Doc-To-Help 2009 v3 risk-free for 30-days at:
http://www.doctohelp.com/

Help & Manual 5: The all-in-one help authoring tool. True single- sourcing --
generate 8 different formats and as many different versions as you need
from just one project. Fast and intuitive. http://www.helpandmanual.com/

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