TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
For technical writing, know your subject. REALLY know your subject. Know more of your subject than you intend to document. Even though you're only documenting the user's interface to the product, you need to know why the interface choices were made, what limitations they imply, and what dependencies drive them. Only then can you make choices based on who, what, and why.
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