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With embedded UA, the user probably doesn't even know they are getting the help they need.
Paul
-----Original Message-----
From: Craig Haiss
Sent: Thursday, August 26, 2010 10:15 PM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Do manuals have to be boring?
I found the following article inspiring, and it would be great with a
Friday morning cup of coffee.
"How a mouth-watering user guide got me thinking about technical
communication"
It made me long for the kind of computer manuals I read as a kid, when
computing was just a hobby and the authors of manuals were perfectly
willing to goof off in print.
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