Re: Two Professional Questions

Subject: Re: Two Professional Questions
From: Bill Swallow <techcommdood -at- gmail -dot- com>
To: Roberta Hennessey <rahennessey -at- gmail -dot- com>
Date: Tue, 28 Sep 2010 11:52:14 -0400

> No writer has been present for over 5 years. Service company switching
> to
> user functionality. what was expected to one guide has grown into two
> levels of users,
> and a potential 3rd in the future. Frame's ability to create different
> books and correctly
> update TOCs/Indexes, etc. would make life much easier.

Agreed there. FM wins over Word in that regard, IMHO. But, as I
mentioned, there are Word power users out there who can do the same.

> If contract is not extended, there will not be a writer until the next set
> of functionality is complete.
> Engineers would like to see content management system in place in the
> future. My thinking is
> Frame would be a better foundation to migrate from.

Yes and no. I would suspect that Word might be more universally
supported, to be honest. But, those with FM support *generally* have a
structured path for migrating that content.

> There is no help authoring at present but would be desired in future.
> Frame 7.0
> came with WebWorks which would have been sufficient. GUI planned but
> development
> impacted by slow software cycles. No leverage of other departments at
> present. Training
> might be used in the future.

FM 7.0 comes with WebWorks Express (or a light version - it's been too
long since I've used 7.0 to be certain) which is garbage. It's a
bare-bones HTML converter that handles next to nothing custom. If you
want custom output (control over styles, template, etc.) you HAD to
get WWP Pro. But FM 7.0 is ancient history. Now you can get Adobe's
TechComm Suite for $1k which comes with FM, RH, and a slew of other
tools, and it works well. I still advocate WWP for complex
multi-author environments, but it sounds like overkill for your needs.

--
Bill Swallow

Twitter: @techcommdood
Blog: http://techcommdood.com
LinkedIn: http://www.linkedin.com/in/techcommdood
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References:
Two Professional Questions: From: Roberta Hennessey
Re: Two Professional Questions: From: Bill Swallow
Re: Two Professional Questions: From: Roberta Hennessey

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