Re: Paper vs. Electronic

[Christina Eftekhar <c -dot- s -dot- eftekhar -at- gmail -dot- com>]

Richard Melanson wrote, "...May I ask how many others ship only electronic
copies, thank you very much."

The company I work for has always sent hard-copy manuals with our products
because they are used in the field or in a lab where access to a computer or
the Internet is inconvenient. From what I know of the construction industry,
Internet activity in the office is not 100%. We have many hard copy
purchases each month.

We do offer PDFs on our website, but they are infrequently downloaded
because, from what I can guess, they want the hard copy that is professional
printed and bound, on sturdier paper, smaller (5.5 x 8.5"), and much easier
to carry around.

I do not foresee a transition to electronic only any time soon.

Regards,
Christina E.

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Technical Writer & Webmaster
Research Triangle Park, NC
Blogging at http://writingforpurpose.wordpress.com
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