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It would be interesting to see what studies have been done to determine whether
operators of heavy machinery are closer to Best Buy consumers or network admins,
or if there's a wide range among them and I need to be more careful than I have
been when I'm near one of those cherry pickers.
In the last 10 months I have begun to seriously wonder whether the guidelines in
the MMoS are designed to make the company's product documents easier to use or
to generate more sales of support subscriptions and aftermarket books whose
publishers pay royalties to MS. ;)
Gene Kim-Eng
----- Original Message -----
From: "Combs, Richard" <richard -dot- combs -at- Polycom -dot- com>
Which brings us back to "know your audience." Operators of heavy equipment and
machinery, users of shrink-wrapped software from Best Buy, and network
administrators configuring a rack of video conference managers, media servers,
and call servers represent three rather different audiences. :-)
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