Re: New rules for business correspondence

[Keith Hood <klhra -at- yahoo -dot- com>]

I also disagree with that putative rule, for much the same reason. If it's a reply from the same person, what I want to see first is the reply. So the reply should come at the top; if I want to scroll down to refresh my memory about something, I can. I really don't like *having to* scroll down to get to the part I really want. 

Why is vertical scrolling considered evil on web pages but not in email? Because on a web page, if the content wanted is some way down, then every single time you return to that page, you must scroll down again. It's that repetitiveness that is evil, not necessarily the scrolling itself.


--- On Thu, 12/2/10, Mike Starr <mike -at- writestarr -dot- com> wrote:

From: Mike Starr <mike -at- writestarr -dot- com>
Subject: Re: New rules for business correspondence
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Thursday, December 2, 2010, 10:19 PM

And there are those of us who have a genuine disagreement with that "rule". If I'm following an email thread, I've already read the previous content and have no desire to have to scroll through the quoted content to get to the actual new content. Why is vertical scrolling considered evil on web pages but not in email?

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On 12/2/2010 8:43 PM, Sandy Harris wrote:
<snip>

> the second thing to learn about email style is never to top-post. Replies
> go after quoted text.
>
> References for that:
> http://email.about.com/cs/netiquettetips/qt/et090402.htm
> http://catb.org/jargon/html/email-style.html
>
> A good guide to general network etiquette
> http://www.faqs.org/rfcs/rfc1855.html
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