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Subject:Re: need advice - writing wiki Help for web app From:Gene Kim-Eng <techwr -at- genek -dot- com> To:TechWR-L <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Mon, 31 Jan 2011 12:42:53 -0800
We're writing more and more help that goes the other way - more
screens and less prose. Wizards "walk" the user through common tasks
by means of sequenced popups that appear over images of dialogs
pointing to buttons and data entry fields. The popups that name the
UI elements and provide procedure steps are text strings that are
localized with the product, and the screenshots have their text labels
removed or dithered so the same graphics can be used for all
languages. The traditional figure with numbered callouts and a table
of descriptions is now used only for printed docs or pdf versions of
the help.
Gene Kim-Eng
On Mon, Jan 31, 2011 at 11:57 AM, Di <dicorrie -at- gmail -dot- com> wrote:
> i tend to translate this one thus:
> . dont use screen shots to illustrate procedures (why would you when you
> have got the app alongside)
> . in other contexts a screenshot or part of a screenshot, perhaps with
> annotation or two, will illustrate the general principle of using raphics in
> documents - look nice and be a 'picture tells a thousand words'.
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