Re: Best Practice...Reuse Content

[Gene Kim-Eng <techwr -at- genek -dot- com>]

Odds are, if you don't know these experts already your managers who
know less about documentation than you do will not be impressed by
their opinions.

My approach would be to provide examples of companies your managers
are likely to think highly of and want to emulate that have
implemented what you're recommending and are singing its praises.  If
you check the websites of companies that deliver the tools for what
you want to do, you may find some endorsements from such companies.
Naturally, if you can find one from one of your competitors who is
beating the pants off you, that will help the most.

Gene Kim-Eng



On Wed, Feb 2, 2011 at 2:00 PM, John Posada <jposada99 -at- gmail -dot- com> wrote:
> Correct. I know its the right way, you know its the right way, logic
> says its the right way, I need someone or some company with some
> juice...someone like Gartner?
>
> John
>
> On Wed, Feb 2, 2011 at 4:53 PM, Gene Kim-Eng <techwr -at- genek -dot- com> wrote:
>> I think John is looking for some "certified experts" to help him sell
>> management on the idea that content reuse itself is a business "best
>> practice," rather than any best practices for actually getting it
>> done.
>>
>> Gene Kim-Eng
>>
>
> --
> John Posada
> http://jposada.zenfolio.com/
>
>
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