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Subject:RE: Customer-friendly word for "landline" From:<Brian -dot- Henderson -at- mitchell1 -dot- com> To:<techwr-l -at- lists -dot- techwr-l -dot- com> Date:Thu, 3 Feb 2011 14:16:46 -0800
No matter how well understood the term "landline" is, the truth is that it's a slang word. It arose (borrowed, actually, from the nautical context) through common usage due to need, without there ever having been a legitimate term other than "telephone".
As ugly as they are, it seems to me that the closest thing to a legitimate word for a non-wireless phone is wireline, or wired phone.
I think this is a difficult question.
-Brian H.
-----Original Message----- From: Jan Cohen
Per the now defunct Nortel, a landline is a telephone, alos known as a wireline phone.
________________________________
From: John Posada <jposada99 -at- gmail -dot- com>
To: "List, Techwriter" <techwr-l -at- lists -dot- techwr-l -dot- com>
Sent: Thu, February 3, 2011 4:23:38 PM
Subject: Customer-friendly word for "landline"
I'm putting together a "se-Instead" glossary of terms to make our
customent facing support content more accessible.
We use the term landline phone differenciate from mobile phone and I
don't like "landline".
My target is 6th grade understanding. Anyone have any suggestions for
inplace of landline?
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