RE: Tips on how to talk to SMEs

Subject: RE: Tips on how to talk to SMEs
From: "Dan Goldstein" <DGoldstein -at- riverainmedical -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 13 Jul 2011 09:04:13 -0400

I respectfully disagree with:

"The SME assumes that the project was programmed in a way that everyone
should be able to understand it without documentation, since no one
looks at it anyway."

Those two generalizations about SMEs are often false, and they're also
contradictory. I would never project those attitudes onto an SME prior
to discussing the work.


-----Original Message-----
From: Craig Cardimon
Sent: Wednesday, July 13, 2011 8:20 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Tips on how to talk to SMEs

These suggestions might help:

http://morespecifically.wordpress.com/2011/07/13/play-nice-with-an-sme/





This message contains confidential information intended only for the use of the addressee(s). If you are not the addressee, or the person responsible for delivering it to the addressee, you are hereby notified that reading, disseminating, distributing, copying, electronic storing or the taking of any action in reliance on the contents of this message is strictly prohibited. If you have received this message by mistake, please notify us, by replying to the sender, and delete the original message immediately thereafter. Thank you.

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create and publish documentation through multiple channels with Doc-To-Help.
Choose your authoring formats and get any output you may need. Try
Doc-To-Help, now with MS SharePoint integration, free for 30-days.
http://www.doctohelp.com

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/ for more resources and info.

Please move off-topic discussions to the Chat list, at:
http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat


Follow-Ups:

References:
Tips on how to talk to SMEs: From: Craig Cardimon

Previous by Author: Tips on how to talk to SMEs
Next by Author: RE: Tips on how to talk to SMEs
Previous by Thread: Tips on how to talk to SMEs
Next by Thread: RE: Tips on how to talk to SMEs


What this post helpful? Share it with friends and colleagues:


Sponsored Ads