Re: Evaluation Process - HATs

[Julie Stickler <jstickler -at- gmail -dot- com>]

Now I'm curious what sorts of things you're doing with your Help?  And
why you think they're useful?

I tend to create no-frills Help, as I've learned from some previous
bad experiences that too many bells and whistles it makes it harder
for the next writer (sometimes me, sometimes not) to figure out how to
maintain what you've built.  But maybe I'm ignoring things that might
add value to my users that I should be including.

It may be time for me to learn some new tricks!



On Fri, Jul 22, 2011 at 5:32 PM, Robert Lauriston <robert -at- lauriston -dot- com> wrote:
> In the past dozen years I've created online help using HTML Help
> Workshop (with and without FAR), RoboHelp for Word, RoboHTML,
> FrameMaker + WebWorks, FrameMaker + MIF2Go, Document!X, and Flare, and
> evaluated various other HATs.
>
> At this point, learning another HAT is no big deal. My main concern
> with any tool is whether it does, or can be made to do, the things I
> need it to do.
>
> On Fri, Jul 22, 2011 at 2:12 PM, Julie Stickler <jstickler -at- gmail -dot- com> wrote:
>> I wonder if the difference between the different responses (love or
>> hate Flare) comes down to whether or not you have created Help/used a
>> HATT before? ...


-- 
Julie Stickler
http://heratech.wordpress.com/
Blogging about Agile and technical writing
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