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Design definitely matters. Microsoft's UI changes prompted me to
switch to OpenOffice. Adobe's FrameMaker redesign makes the product
much harder for me use. On the other hand, Chrome and Google Maps make
good use of newer technologies.
Change for its own sake is not progress. ASCII is old, but for many
purposes there's nothing to be gained by switching to Unicode.
On Tue, Jul 26, 2011 at 4:58 AM, Matt Moore <MMoore -at- connectwise -dot- com> wrote:
> I am not suggesting to change the basic principles of help/documentation or turn it into a flash program, I just want it to look current and use current technology. To say that the look, feel and design of content does not matter (or your nice paint job), implies that the changes over the last 10 years were all for not. Tell ABC or Microsoft that design does not matter. Tell Apple that design does not matter. Their company is about design as much as it is about technology. Why do they change their websites frequently.... Why are they using Flash and graphics... May as well go back to all text and no graphics? Sorry, I don't buy that just because it is documentation, it needs to look dated.
>
> When it comes down to it, my biggest complaint is probably the frame design. Where else do we find the use of frames on the net today. There are many reasons why most scrapped them many years ago.
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