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Someday, I want to put minor, deliberate errors in a document and offer
a reward to the readers who catch them.
-----Original Message-----
From: Al Geist
Sent: Wednesday, January 18, 2012 3:29 PM
To: Dan Goldstein; techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RE: Techno-fuddyduddy getting anxious
I once worked for a senior manager that told me that Technical Writers
write. The engineers would supply all the images I would need and all I
needed to worry about was putting them in the manuals. Of course, there
were no templates for the manuals and the engineers couldn't figure out
how to take images that were in focus. This same manager disappeared
from the company roster one day and I was given full reign to revamp the
company documentation. Life got a lot better and (patting myself on the
back), the manuals improved to a point where customers were actually
using them again.
How do I know they were using them? They were emailing me corrections.
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