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Subject:Re: Are Tech Writers Valid anymore Re: ghost town From:Gene Kim-Eng <techwr -at- genek -dot- com> To:Robert Lauriston <robert -at- lauriston -dot- com> Date:Mon, 24 Feb 2014 15:26:20 -0800
Mass-market UIs have been moving to embedded help, that is, controls that
step the user through everything, for some time. ATM kiosks are a good
example. The complex and often still printed document comes into play when
someone has to open the case up and fix something.
Gene Kim-Eng
On Mon, Feb 24, 2014 at 2:54 PM, Robert Lauriston <robert -at- lauriston -dot- com>wrote:
>
>
> Though while I think mass-market UIs are evolving away from online
> help, there's still plenty of documentation required for stuff that's
> inherently not easy, such as developer tools and servers.
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Doc-To-Help: new website, content widgets, and an output that works on any screen.