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RE: Getting users to RTFM

Subject: RE: Getting users to RTFM
From: David Tinsley <dtinsley -at- ndigital -dot- com>
To: "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 17 Sep 2014 11:59:42 +0000

Thank you for all the input and ideas on this issue. A few of the ideas have given me something to bring to my meeting with tech support team this morning.
It is heartening to find out that a lot of us have the same issues.

David

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