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If Those Who Sign Checks insist on this uncontrolled experiment, then see if you can find a consultant who's worked at a government agency that deals with your industry (whatever that might be). Failing that, maybe find a consultant who's made successful regulatory submissions in your industry. Regulations don't necessary lead to higher quality, but at least they imply a certain uniformity.
From: Erika Yanovich
Sent: Thursday, February 12, 2015 10:54 AM
To: Dan Goldstein; TECHWR-L (techwr-l -at- lists -dot- techwr-l -dot- com)
Subject: RE: Quality assessment
No standards, a comparison with other companies in the industry should be enough.
Is there a specific ISO or other standard against which the docs should be audited? An industry-specific standard can be helpful in this regard. Otherwise, a consultant is likely to bring their own "best practice" (ha!) criteria.
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