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That's a complicated question. Is this a new problem? Were you previously able to use webmail in Chrome as you expected?
If so, my wild-stab-in-the-dark is that the webmail app is using Java (an applet not js) or some other npapi plugin for which Chrome has recently dropped support.
Hope this helps,
Greg
> -----Original Message-----
> From: techwr-l-bounces+gregory -dot- sweet=health -dot- ny -dot- gov -at- lists -dot- techwr-l -dot- com
> [mailto:techwr-l-bounces+gregory -dot- sweet=health -dot- ny -dot- gov -at- lists -dot- techwr-l -dot- com]
> On Behalf Of Monique Semp
> Sent: Thursday, September 10, 2015 6:20 PM
> To: TechWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>
> Subject: browser conundrum - creating live links in Webmail ?
>
> Hello, TechWR-L-ers,
>
> Iâve got a very strange situation with my Webmail. (No, I donât need to use it
> often, but sometimes I do.) If I use Chrome to write a message (in Earthlink
> webmail), the URLs do not end up with their expected live hyperlinks. But if
> use IE to write a message, from that same Earthlink webmail account, the
> URLs are correctly hyperlinked.
>
> Does anyone have any idea what browser settings in Chrome might be
> affecting this?
>
> Thanks much,
> -Monique
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Learn more about Adobe Technical Communication Suite (2015 Release) | http://bit.ly/1FR7zNW