Re: Resistance to allowing anonymous web access to online help?

[Ant Davey <ant -at- ant-davey -dot- com>]

   John,

   What on earth makes you think your competitors don't already have your
   documentation?

   Ant

     On 18 June 2016 at 19:40 John G <john -at- garisons -dot- com> wrote:
     Am I the only one who is fighting with product managers and owners
     to allow
     Google and other search engines to index and provide access to our
     online
     help?
     All our documentation is online, but we are not allowed to let it be
     indexed and made available to search engines. If someone has the URL
     for a
     document or one of its pages, they can access it. The product owners
     are
     afraid that the competition will be able to use our documentation to
     potentially reverse engineer our applications.
     If you have fought this battle - win or lose - I'd like to hear the
     arguments you faced, as well as how you overcame people's objections
     (if
     you indeed, did).
     I have found several articles (none within the last 2-3 years) that
     advocate making the information publicly available, but none since
     then. If
     you have any, please let me know.
     Thanks in advance,
     John Garison
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