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Subject:Re: Book: What makes a great user manual? From:Chris Morton <salt -dot- morton -at- gmail -dot- com> To:"techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Mon, 16 Jan 2017 10:35:19 -0500
Specifically I'm interested in a somewhat breezy book (but not like
*Dummies*) that clearly explains the problems the problems that can ensue
with a manual that is poorly written/laid out.
On Mon, Jan 16, 2017 at 10:13 AM, Chris Morton <salt -dot- morton -at- gmail -dot- com>
wrote:
> Considering the following (as well as usability works by Steve Krug), I'm
> wondering if there is a similar volume that takes a good look at user
> manuals. Your recommendations welcome, although each should be easy read in
> keeping with what Redish and Krug are conveying. (I have a low tolerance
> for high-brow studies written by PhDs.)
>
> *Letting Go of the Words: Writing Web Content that Works* by Ginny Redish
>
> "Web site design and development continues to become more sophisticated.
> An important part of this maturity originates with well-laid-out and
> well-written content. Ginny Redish is a world-renowned expert on
> information design and how to produce clear writing in plain language for
> the web. All of the invaluable information that she shared in the first
> edition is included with numerous new examples. New information on content
> strategy for web sites, search engine optimization (SEO), and social media
> make this once again the only book you need to own to optimize your writing
> for the web."
>
> Thanks
>
> Chris Morton
>
>
>
> â Substantive Editing â Technical Writing â Proofreading
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> Click to
>
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>
>
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