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Re: Documentation behind a login

Subject: Re: Documentation behind a login
From: Jay Maechtlen <techwriter -at- laserpubs -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Fri, 27 Jan 2017 23:03:54 -0800

On 1/20/2017 7:32 AM, mbaker -at- analecta -dot- com wrote:

The most fundamental consideration here is that the way in which people look
for answers to technical problems has changed fundamentally. People no
longer to the two-step process of looking for a manual and then looking for
the specific information they want. Instead, they do the broadest search
possible -- generally by Googling. The reason for this is obvious enough.

yeah, cause the F1 help is usually bleeping worthless, and they hope to find something, anything, that might help them.



--
Jay Maechtlen
626 444-5112 office
626 840-8875 cell
www.laserpubs.com

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References:
Documentation behind a login: From: Helen Mullally
RE: Documentation behind a login: From: mbaker

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