Re: Use cases and actors

[Debra Kahn <kahndebra -at- gmail -dot- com>]

Thanks for the resources, Geoff!

In my last permanent job, we tried various ways to use JIRA to plan content. I am not sure any of them were very successful. Iâd be interested to learn from those who have successfully used JIRA.

Deb Kahn
www.dkconsultingcolorado.com 

Sent from my iPhone

> On Feb 22, 2020, at 9:34 AM, Geoff Mann <geoff -dot- mann -at- uxwordsense -dot- com> wrote:
> 
> ïUXmatters.com has published quite a few related articles over the years.
> 
> STC's mag, Intercom, and journal might have something (membership required
> to view).
> 
> Tom Johnson has a detailed piece, w/ resources, on aligning product & user
> stories:
> https://idratherbewriting.com/simplifying-complexity/articulate-invisible-stories-that-influence-action.html
> 
> I just happened upon GSA.gov which has some info:
> https://tech.gsa.gov/guides/effective_user_stories/
> 
> It's also worth noting that user stories, use cases, and personas aren't
> synonymous:
> https://www.justinmind.com/blog/user-personas-scenarios-user-stories-and-storyboards-whats-the-difference/
> 
> 
> 
> 
>> Message: 1
>> Date: Fri, 21 Feb 2020 14:00:25 -0500
>> From: John Posada <jposada99 -at- gmail -dot- com>
>> To: Tech Writers <techwr-l -at- lists -dot- techwr-l -dot- com>
>> Subject: Use cases and actors
>> Message-ID:
>>        <
>> CAHLOg3zdsgkNMJ6KGqu3OpS-eShvU01pRPM+i6g8tcd8zzKksg -at- mail -dot- gmail -dot- com>
>> Content-Type: text/plain; charset="UTF-8"
>> 
>> So...I floated the concept of use cases and actors to my boss.
>> 
>> I explained that these are useful when writing instructions targeted to a
>> specific person; a NOC person, a retail person, a system analyst, etc.
>> 
>> I could tell that there was a glimmer of interest, but not a complete
>> buy-in.
>> 
>> What I'm looking for is any web sites out there that I can point her to
>> that is strong on benefits. How-to can come later.
>> 
>> Anyone know of anything that I can pass on to her?
>> 
>> Thanks
>> 
>> --
>> John Posada
>> 
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