Short clarification: Certification - Classes - IT - Career Ideas

[e -dot- dickinson -at- gmx -dot- net]

   Hello Jason

   I just realized that my first answer seems a little generic, after all.
   Partly that's due to the differences I observed so far, be that IT or a
   more traditional, device-programming and -manufacturing branch. Among
   companies that is. There are overlaps, but there are differences in
   detail too.

   As far as technical writing in IT goes, I can recommend to
   enhance/complete XML/JSON knowledge.
   Scrum, and other agile methods: Good basic knowledge, definitely.
   Try loooking into APIs and their documentation, I found that extremely
   useful: Understanding them and being able to doument them is definitely
   an asset. Swagger, RESTful API and their techniques, the applications
   available and how to use them. Postman, for example.
   ITIL(c)Foundation: It's the basic idea of the wole of 'software
   lifecycle management' in IT (services) and when you work with
   ticketings systems together with development (and often support input
   which provides hints where to work on the docs more), ITIL is very
   enlightening, not just as a method but as an approach, I find.

   You seem to have quite some experience in other branches of business so
   I leave that for others to properly comment on. :)

   Personally I have some experience in management roles but I prefer the
   'ground work': Handling, updating documentation and working with SMEs
   on it. The subjects related to 'texts and technology' to sink my teeth
   into. Perhaps you would want to think (or even try) more what is really
   the best kind of task(s) for you: Management is a lot of operative
   work, so I oberserve - and found.

   *How to find out what else they might need in future jobs?*
   Look at the job ads and their skills requirements. After some 10 or 20
   of them you will most possibly see the patterns emerge, the recurring
   skills and most wanted applications to be able to handle.

   Again, hope this helps.

   Good luck
   Nina
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