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Subject:RE; Finding out if anyone: From:Michael LaTorra <mikel -at- ACCUGRAPH -dot- COM> Date:Fri, 22 Jul 1994 09:36:12 MDT
Marilynne --
You've identified the problem with customer survey cards precisely.
I argued in my company that we should abandon them (which we did)
because NO ONE RESPONDED! And why should they? They have no incentive
to do so.
Kudos to you for also being kind enough to write *praise* of the
product documentation you like. I'm sure you made the day many writers.
Live long & prosper,
Mike LaTorra
Documentation Supervisor
Accugraph Inc.
mikel -at- accugraph -dot- com
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The opinions expressed are my own, and not necessarily those of my
company -- but they probably should be.
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