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Subject:Re: Reasons for online From:Rosie <ncrowe -at- PRIMENET -dot- COM> Date:Tue, 20 Dec 1994 13:44:51 -0700
On Tue, 20 Dec 1994, Glen Accardo wrote:
> Before anyone whines about not being able to search through a help file,
> check out the FAQ for WINHELP-L. You don't need to enter key words for
> every topic. There IS a nice user interface for searching. Full-text
> search is NOT a new invention. It solves everyone's problems -- writers
> and users. Writers don't have to index the file, user's can search for
> anything -- across multiple files -- without re-entering search parameters --
> and with a really decent search engine. And remember, all the good indexes
> in the world won't help anyone who doesn't know what he's looking for.
But Glen, that's the point. We want to index things that are *not*
in the text. For instance, in my latest on-line help system, we have
topics referring to "building a project". For the new user, they may
think of "building a project" as entering, starting, creating, or making
a new project. Not all of these words can be found in the text.
Only a carefully crafted index can answer such a need.
Rosie (NorthCrowe)
ncrowe -at- primenet -dot- com
rwilc -at- fast -dot- dot -dot- state -dot- az -dot- us
*******
"Half an hour's meditation is essential except
when you are very busy. Then a full hour is needed."
-St. Francis De Sales
