Online response "cards"

[Barb Miller <millerb -at- TCPLINK -dot- NREL -dot- GOV>]

     We're getting lousy response (1 in two months) on an online survey on
     the Internet. Our client wants demographic and other info that we
     hoped to get thru the survey. We are also updating the web page to
     make it a little easier.

     My questions:

     What kind of response have Techwhirlers had on online surveys? Have
     you used incentives to increase the response rate? If so, what?

     Would you view our web page and survey and get some comments to me on
     how we might improve it?

     How can we get the info without the survey?

     I know we can track "gets," but don't know it that will give us the
     info we want. People may be accessing the info thru a university but
     not actually a part of it.

     The URL for the web page is

     http://www.nrel.gov/documents/cities_counties/cities_counties.html

     Click on comments to get to the survey.

     Thanks for any help you can give. We're all really new at this and can
     use help from the "experts.'

     Barb Miller
     National Renewable Energy Laboratory
     millerb -at- tcplink -dot- nrel -dot- gov