TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
> George Miller's (?) research on short-term memory (sorry,
> don't have the article handy) found that most people have
> no trouble holding 7 discrete items in their heads, hence
> the 7 digits in our telephone numbers. (The +/-2 part
> refers to the range of variation.) I've seen frequent
> attacks on people who extrapolate this research to
> instructions, user manuals, etc., but I have to say the
> attacks are unjust... if only because there's no research
> to support them, any more than there's research to support
> extending Miller's findings beyond phone numbers to
> software docs.
I have found that the results of researching short-term memory are very
applicable to sentence-level composition. The concept of how short-term
memory closes phrases (a la Chomsky's phrase-structure grammar) to create
meaning (or understanding, if you will) has increased my troubleshooting
skills at the sentence level. Understanding how short-term memory works
enables me to detect common composition "errors" such as left-branching
(top heavy) sentences and garden-path (expectation-denying) sentences.
However, I have not found a good application of psycholinguistic research
beyond the sentence.
Brad
--
Brad Connatser
Concurrent Communications
cwrites -at- usit -dot- net
TECHWR-L List Information
To send a message about technical communication to 2500+ list readers,
E-mail to TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU -dot- Send administrative commands
ALL other questions or problems concerning the list
should go to the listowner, Eric Ray, at ejray -at- ionet -dot- net -dot-