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Subject:online documentation From:Irene Wong <wongword -at- OZEMAIL -dot- COM -dot- AU> Date:Thu, 17 Oct 1996 22:34:23 +1100
Anita has asked for suggested books or sites for online documentation.
I have found two authors particularly valuable. William Horton's "Designing and writing
online docuumentation" is excellent. I also like his "Web Page Design Cookbook". He has
a web page.
I also use John Brockman's "Writing Better User Documentation". This is a Wiley
publication.
{I will also endorse the recommendation of Jo Ann Hackos' book for mananagement and
planning.)
I have seen an advanced list of forthcoming Wiley books and I seem to remember that Jo
Ann has a forthcoming book on online documentation, but I might be wrong. I attended a
course she gave a couple of years ago her on online documentation. She has such an
immense range of experience to draw on.
Irene Wong
Developmental editor/Acting managing editor
Publishing Unit
Australian Securities Commission, Sydney