Re: Customer Feedback

Subject: Re: Customer Feedback
From: Julia Land <jltw -at- EARTHLINK -dot- NET>
Date: Tue, 28 Jan 1997 11:43:02 -0600

Robert Plamondon wrote

> In either case, the miscreant never tells the engineer who
>receives the document that he's not supposed to have it, so the
>engineer cheerfully sends in the card requesting the entirely fictitious
>additional information that I've dangled in front of him.

What about the engineer who _is_ supposed to have the document? How does
she feel when she requests information that is offerred but not
available?

Julia Land
jltw -at- earthlink -dot- net

TECHWR-L (Technical Communication) List Information: To send a message
to 2500+ readers, e-mail to TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU -dot- Send commands
to LISTSERV -at- LISTSERV -dot- OKSTATE -dot- EDU (e.g. HELP or SIGNOFF TECHWR-L).
Search the archives at http://www.documentation.com/ or search and
browse the archives at http://listserv.okstate.edu/archives/techwr-l.html


Previous by Author: Re: Experience with Information Mapping
Next by Author: Re: Beta documentation
Previous by Thread: Re: Customer feedback
Next by Thread: Re: Customer Feedback


What this post helpful? Share it with friends and colleagues:


Sponsored Ads