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Yesterday I posted a question about user surveys. Here are some
clarifications of the issues involved:
1. I will meet some users. However, I am the only person doing
documentation, and won't be allowed time for many such meetings.
A survey would gather a greater mass of information with less
time/effort on my part.
2. The product already exists, and is used by 80-90% of the Real
Estate offices in the USA. For those of you who have been in
the Real Estate business, you may know it as LENI. We're
converting it to a Windows NT interface.
3. We know what kind of hardware the users will have, since we
provide it.
Thanks for the questions and suggestions I've received. If anyone
has more thoughts, please let me know,
Sarah
------------------------
Sarah Perrault
Technical Writer
sarahp -at- keysafe -dot- com
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