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Subject:Software Reviewers Read Manuals From:Sue Ellen Adkins <sea -at- NETCOM -dot- COM> Date:Sun, 22 Jun 1997 11:49:50 -0700
A recent software review in the San Jose Mercury News started with
complaints about the manual. The name of the product wasn't even mentioned
until the fifth paragraph! The article starts with the following two
paragraphs:
"If I had all the money in the world, I'd set aside several million
dollars to endow the Langberg Center for Instruction Manual Literacy.
"Researchers at the L.C.I.M.L., located at a suitable tropical resort,
would spend
their days figuring out how to write manuals that actually make sense and cover
every important point."
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