Design of GUI/Web Application Interfaces -- UIE's Web Site Usability Report -Reply

Subject: Design of GUI/Web Application Interfaces -- UIE's Web Site Usability Report -Reply
From: Bill Sullivan <bsullivan -at- SMTPLINK -dot- DELTECPOWER -dot- COM>
Date: Thu, 10 Jul 1997 16:17:24 -0700

>Anyone else have any usability data about Web sites you'd care to
share?

Eric,

My stack of books on the subject includes not only the Spool work but
also chapter 6, "The Interplay of Words and Pictures," from Karen A.
Schriver's swell new Dynamics in Document Design. Page 390 begins an
18-page section entitled "Fragmentation on the Web: A Case Study of
the Virtual Tourist ("I Can't Get a Sense of the Big Picture"). It's
a detailed report on a study of people trying to work their way
through a website for tourists. The study was made by a researcher at
the University of Utrecht.

You did say data. There are also plenty of opinions that I have
collected and which I respect. But I won't get into those unless
prompted.

Bill Sullivan
bsullivan -at- deltecpower -dot- com
San Diego, California

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