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Hi, Carole,
At 11:27 05.09.1997 -0500, Carole Dossing wrote:
>... I was asked today if there is an industry standard
>for charging clients for documentation.
Have in mind, if your company sells to customers in the EC. Starting on
01.01.1996 the EN 292 Part I and II as official standard is used in all EC
countries. It says that the documentation is PART PART OF THE PRODUCT. If
you miss the doc's the product has a failure! And also in the standard: the
language in the doc's MUST be in the local language.
Regards from Germany
Wolfgang Schapat
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