Re: Word97 Problem

Subject: Re: Word97 Problem
From: Dave Chisma & Gail Hodgson <chisma -at- C031 -dot- AONE -dot- NET -dot- AU>
Date: Mon, 3 Nov 1997 18:21:03 +1100

Dave Chisma wrote:

Here's what Microsoft said about that:

WD97: Picture Displayed as Red "X" in Document

Last reviewed: June
6, 1997
Article ID:
Q162349
The information in this article applies to:

Microsoft Word 97 for Windows

SYMPTOMS

In Word 97, when you open a document that contains graphics, some of
the graphics are displayed
as a partial or whole red "X."

CAUSE

The problem is most often reported with inserted bitmap (.bmp) files
or pasted graphics. Note,
however, that other graphics formats may display this behavior as
well.

The problem can be seen when the "Allow Fast Saves" option is enabled.
If you encounter the
problem, disable the "Allow Fast Saves" option before proceeding with
the following workarounds.

WORKAROUND

One of the workaround methods listed below may restore your original
picture.

Method 1: Verify sufficient free space on your primary hard drive

1.Double-click the My Computer icon on your desktop.

2.Right click on your primary hard drive (for example c:\).

3.Click properties.

4.The amount of free disk space should be approximately 20 MB or
higher.

Note: There is no specific minimum amount of free disk space required
to run Office applications.
However, most PC systems do require a certain amount of free space to
perform file I\O and printing
functions. 20 MB is a general recommendation.

If your hard disk has less than 20 MB of free disk space available,
you should consider removing
unused data files, temporary files or programs. Once you have cleared
20 MB or more on your
primary hard disk, restart windows and re-open the affected file.

Method 2: Replace the Graphic from the Original Source File

1.Delete the Red X from the document.

2.On the Insert Menu, point to Picture, and click From File.

3.Select the original graphics file and click OK.

Method 3: Open Picture in Picture Editor, Paste It Back in the
Document

1.Double-click the picture to open it in the picture editor.

2.Click Select All on the Edit menu.

3.On the Edit menu, click Copy.

4.Click "Close & Return to document" on the File menu.

5.In Word, click Paste on the Edit Menu.

Method 4: Refresh the Field Results

If the graphic is linked, you can refresh the field results.

For example, when you view field codes, if you see a field that
resembles either of the following

{IMPORT c:\\clipart\\picture.pcx}
-or-
{INCLUDEPICTURE c:\\clipart\\picture.pcx}

make sure that Picture.pcx files does exist in the Clipart folder.
Then, select the field and press F9
to update the field.

Updating the field will cause the graphics filter to read the picture
again. When this occurs, the
picture display may be refreshed and the red "X" will be replaced with
the expected picture.

STATUS

Microsoft is researching this problem and will post new information
here in the Microsoft Knowledge
Base as it becomes available.

Horace Smith wrote:
>
> One of my colleagues opened an existing file with many inserted .GIF
> figures and found each replaced with a big red X - looked like it drawn by
> hand with a tube of lipstick. Does any one know a cure or have an idea how
> to prevent it happening again. He's tried cutting and pasting the file into
> a new one. The Xs transferred right along with the rest of file.
>

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