Re. An index in service manuals

Subject: Re. An index in service manuals
From: Yves Jeaurond <yves_jeaurond -at- CBC -dot- CA>
Date: Mon, 1 Jun 1998 10:45:00 EDT

Barry:

There are only two "entrances" to tech docs: TOC & Index. Cutting a user's
chance to find info by 50% is quite a gamble on product quality--i.e., it's
insane. Should you need arguments, check out Bonura's "Art of Indexing" (Wiley)
or the chapter on indexing in the good ol' "Chicago Manual of Style".

Yves J.




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