Re cultural differences affecting techwriting

Subject: Re cultural differences affecting techwriting
From: "Mark L. Levinson" <mark -at- MEMCO -dot- CO -dot- IL>
Date: Tue, 16 Jun 1998 21:04:22 +0300

Jessica wrote:
Seems to me that regardless of the culture, the user has a job to
get done, with deadline pressures, and usually only looks at the
doc to get a fast answer to a problem. Am I wrong?

** Like Hope, "I'm not speaking from experience, only the sort
of 'by the way' information I've accumulated."

They say that the Japanese expect to be led by hints and
anecdotes to discover for themselves how to do things, rather
than to be told directly.

They say that the Germans expect to have the context of
an issue expounded, and everything put into perspective,
before the issue itself is addressed.

I have no idea how well these stereotypes stand up to today's
reality, but they do go deeper than a cultural reaction to
a particular symbol or color.

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