Re: Good/bad docs

[Max Wyss <prodok -at- PRODOK -dot- CH>]

Sella,

this has been a "philosophy" for some time. It is true to some extent (you
get at the product and kind of know what to do, opposed to first learn
weird key combinations to do anything at all). But even then, you may need
documentation.

Most of these companies do not make non-computer products. For machinery,
there are pretty strict requirements, and there that "philosophy" will fail
for sure. For example, in order to use the CE sign, certain documentation
must be provided in at least the leading language of the country the
product should be marketed. OK, it is mainly safety related stuff, but
according to the Machine Regulation, documentation is part of the product,
and without documentation, the product is not complete, and may not be sold.

Another Zweiräppler.


Max Wyss
PRODOK Engineering AG
Technical documentation and translations, Electronic Publishing
CH-8906 Bonstetten, Switzerland

Fax:  +41 1 700 20 37
e-mail:  mailto:prodok -at- prodok -dot- ch    or    100012 -dot- 44 -at- compuserve -dot- com


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_____________





>And then there's the companies and/or developers who insist that their
>product is so intuitive it doesn't need documentation.  In fact, including
>documentation is an admission that their product needs help.
>
>Sella Rush
>mailto:sellar -at- apptechsys -dot- com
>Applied Technical Systems (ATS)
>Bremerton, Washington
>Developers of the CCM Database


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