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I am hoping some of you can help me. I have just received a new
contract to develop a Sales Manual for technical sales staff at a
software development firm. The manual will be used in-house only (not
for customers), and is meant to assist both new and veteran salespeople.
I am looking for your input as to what should be included in such a
document. Some things I have thought of are inserts of the company's
travel/employee policies, job descriptions, and sample scripts for
product demos. What else should I include? Also, what format/style
would you suggest I use?
I would appreciate any and all feedback on the subject. I have searched
the archives, but did not find anything helpful. You may respond to me
directly or on the list, and I will post the results.
Thank you!
Michelle Nolan
Lead Technical Writer
The Nolan Technology Group, Inc.
(703)768-3497
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