resources for composing surveys

Subject: resources for composing surveys
From: Evelyn Slowik <eslow -at- MASTER -dot- ADAMS -dot- COM>
Date: Mon, 31 Aug 1998 12:03:34 -0400

Can anyone recommend a book for writing surveys? I am looking for
information on how to poll customers re. the quality and usability of
software manuals.

Best Regards,

Evelyn Slowik


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