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Subject:Re: The Alphabet vs the Goddess From:"Weissman, Jessica" <WeissmanJ -at- ABACUSTECH -dot- COM> Date:Mon, 5 Oct 1998 10:06:55 -0400
It's certainly true that the most-used chapter in one of my manuals is the
chapter containing screen shots with callouts explaining which of several
similarly-named fields is which.
If we hadn't issued the manual AFTER doing standup training, and if the
audience weren't composed of longtime staff who knew how to do the job, just
not how to do it with the new software, my carefully crafted explanations of
the processes being automated might be read more often.
