TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
feedback on how you translate user interviews into doc/help proposals
Subject:feedback on how you translate user interviews into doc/help proposals From:"Ellen L. Lidington" <elidington -at- ITSA -dot- NET> Date:Mon, 5 Apr 1999 10:44:35 -0400
I am in the process of interviewing our end users. I was
wondering how those of you who do this regularaly
translate the information you are getting from users (given
that it takes quite a bit of interaction to get them to
REALLY tell you about their experiences) into proposals
for organizing the documentation and help for the product.
TIA.
Ellen
_________________________________________________________
Ellen Lidington, Manager
Technical Communication
Consumer Insurance Services of America
888-772-2472 x1295
elidington -at- itsa -dot- net
