TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:7 +/- 2 revisited, sort of From:"Nagai, Paul" <pnagai -at- VISA -dot- COM> Date:Mon, 26 Apr 1999 11:15:02 -0700
Folks,
Hope to avoid a huge debate over the true meaning of G. Miller's "magic"
number 7, but I ran across the following study and thought it might interest
those of you who've debated, pondered, or would just like to be introduced
to the application of Miller's research to technical communication.
The basic conclusion of the study is that breadth not depth may be the
optimum presentation of a large data-space (that is, 16 top level links,
each with 32 "hits" produces better findability than 8 top level links, 8
mid-level links, each with 8 "hits"). The researchers conclude that while
short term memory matters, it is only one of several factors predicting
performance.
Perhaps the most valuable information lies in the study's references (sadly,
not links) which identify other usability studies that are also on-point. By
the way, I have no idea when this study was performed; the site does not
say.