TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Thanks to all of you including Peter. You were right. I had to get rid of
NORMAL.DOT and reinstall. Not a bad solution overall, and someone else also
recommended the free online virus scanner, Housecall
(http://housecall.antivirus.com/explorer.html) which was also great, and quickly
detected the problem file---something Norton and McCaffe couldn't do.
Suzanne
Peter Lucas wrote:
> When you open Word or create a new document in Word, it uses a template file
> to assign certain default settings, etc. The template is generally the
> NORMAL.DOT file. Make sure you are scanning the directory where this file
> exists because that's how many of these Word macro viruses propagate.
> There's a good chance that you will need to destroy your NORMAL.DOT file and
> start with a new one, because often times after you have scanned and cleaned
> the template, it becomes corrupted.
>
> Good luck!
> Peter Lucas
>
> >Does anyone have any tips on eliminating a macro virus in Word files?
> >I've run two anti-virus utilities on all my files, and no viruses are
> >detected, and yet many people who receive Word or Powerpoint files from
> >me are saying they're infested with a macro virus.
> >
> >thanks,
> >
> >Suzanne
