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Subject:Re: Do users actually read READ.ME files? From:Damien Braniff <Damien_Braniff -at- PAC -dot- CO -dot- UK> Date:Thu, 24 Jun 1999 09:14:45 +0100
T think it's very much a question of exactly who it is aimed at and who is
producing it. We provide a Readme with our software detailing any outstanding
issues, new features etc. Generally I don't think it gets read.
Our customer in the US also provides a version of the Readme but they provide a
hard copy of the Readme as well as the online version. They have instilled into
their customers that this is an important piece of lit and should be read first
(emphasised through training etc) as it contains important information not
contained elsewhere in the documentation. Because they have taken this approach
it seems to be much more widely read. Also, the end user is invariably
experienced engineers so they would obviously want to know of any outstanding
issues before installation and commissioning.
