JOB: 2 Sr. Tech Writers, Santa Clara, California, USA.

Subject: JOB: 2 Sr. Tech Writers, Santa Clara, California, USA.
From: Janice Litvin <jlitvin -at- MICROSEARCHSF -dot- COM>
Date: Tue, 20 Jul 1999 15:51:50 -0700

Hello everyone:
My client company in Santa Clara, CA (south of Palo Alto) is hiring 2
technical writers. One - senior, the other - intermediate to senior.
Please contact me directly if you or anyone else you know might be
interested.
Thank you very much.
Sincerely
Janice Litvin
Micro Search
925.937.4080
925.937.4082 fax
P.S. I can read Word/Office 97 or Ascii text. Thank you.

Job Title: Senior Technical Writer ? 2 openings
Location: Santa Clara, CA

My client company manufactures software that lets businesses automate
customer support, defect tracking, sales, field service, and internal help
desk functions. Publicly traded with $100-$250 million in annual sales.
About 9 years old.

Position Overview:

Work for one of the best pubs managers in the ?valley? (silicon, that is).
A manager who ?
creates a cohesive team while encouraging independence.
A manager who ?
does not micro-manage.
A manager who ?
does not demand excessive overtime (max 45 hours per week).
A manager who ?
expects the best you have to give and rewards you for it.
A manager who ?
is reasonable, funny, likes self-starters and likes to promote from
within.

Possibility for team leads to expand into 1st line project managers.

Produce online and printed documentation for state of the art e-customer
software. You will work with limited supervision to produce high quality
documentation from functional specifications and prototypes.

This is an exciting opportunity to join a growing Publications group, and to
play a significant role in helping to evolve the team?s processes and
deliverables.

This is a senior position requiring an experienced, flexible, and proactive
individual who enjoys the challenges and rewards of a fast-paced
environment.

Essential Job Responsibilities:
Produce timely and high-quality user and developer documentation for
Enterprise products, including user guides, reference manuals, API manuals,
and installation and
upgrade documents

Participate in project teams and contribute to product and design
specifications as required
Develop outlines and plans for new documents and revisions
Manage multiple projects, and multiple releases of customer documentation
Serve as a technical resource on product areas and as a peer reviewer, and
participate in all the processes of a team

Requirements of this Position:
Knowledge of RDBMS concepts and/or programming with C or JavaScript (RDBMS
not a must)
BA/BS in Computer Science, English, Journalism, or equivalent industry
experience
Minimum of five years software technical writing experience
In-depth knowledge of Microsoft Windows and Windows/NT
Knowledge of client/server and Web-based software
Knowledge of FrameMaker or similar desktop publishing system
Demonstrated project management and multi-tasking ability
Experience with WinHelp and HTML a plus

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