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Subject:Re: Use of "You" in Documentation From:Owen Clancy <clancy -at- CABOOLTURE -dot- NET -dot- AU> Date:Sat, 7 Aug 1999 14:52:41 +1000
> Several days ago, our documentation team was having a
>discussion about the use of "you" in our product guides. We agreed that
>"you" really brings the user into the fold, but we were wondering if there
>are some more formal rules about this usage that we could turn to...
Mary, If you want formal rules you could try this one:
Australian tax law has used "you" extensively for about the last 5 years. It
is not used in provisions that don't apply to "real" people, such as rules
relating only to companies. It is also not used in provisions which deal
with a number of parties, where it is likely to be unclear which of the
parties is "you".